Our Products

We offer carefully sourced, hygienically packed dry fruits selected for superior taste, freshness, and nutritional value

Premium Cashews

Creamy texture with essential minerals and healthy fats

Overall Health

Keeps you active and feeling strong

Pesticide Free

Grown clean for safer everyday eating

Antibiotic Free

No antibiotics, pure natural cashews

Overall Health

Keeps you active and feeling strong

Pesticide Free

Grown clean for safer everyday eating

Antibiotic Free

No antibiotics, pure natural cashews

earthella nuts premium cashews 200g

Rich in Antioxidants

Protect your body every day

Fresh & Wholesome

Fresh cashews, completely gluten-free

Immunity Boost

Supports staying healthy for longer

earthella nuts

Ready to Nourish Your Family with Premium Dry Fruits?

Give yourself and your loved ones the goodness of naturally sourced, hygienically packed
dry fruits you can trust. Enjoy freshness, rich taste, and wholesome nutrition in every bite

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FAQs

Find clear answers to common questions about our products, quality, packaging, and delivery to help you shop with complete confidence.

Are Earthella Nuts products 100% natural?

Yes. Our almonds, cashews, and raisins are naturally sourced from trusted growers and hygienically packed without artificial preservatives or additives. We prioritize purity, freshness, and authentic taste in every batch.

Are your products gluten free?

Yes. Almonds, cashews, and raisins are naturally gluten free and suitable for most dietary preferences. However, customers with severe allergies should always review packaging details and consult healthcare professionals if necessary.

How should I store dry fruits after opening?

After opening, transfer the dry fruits into an airtight container and store them in a cool, dry place away from direct sunlight. Proper storage helps maintain freshness, crunch, natural flavor, and overall product quality.

Do your raisins contain added sugar or preservatives?

No. Our raisins are naturally sweet and carefully dried without added sugar or artificial preservatives. They retain their original taste and nutritional value through careful sourcing and hygienic packaging processes.

Are dry fruits suitable for daily consumption?

Yes. When consumed in moderation, dry fruits provide protein, fibre, healthy fats, and antioxidants that support overall wellness. They can be enjoyed daily as part of a balanced and nutritious diet.

Can I cancel my order after placing it?

Orders may be cancelled within 12 hours of placement, provided they have not been dispatched. Once shipment confirmation is generated, cancellation is no longer possible. Approved cancellations are refunded according to our standard refund processing timelines.

Can I modify my order details after confirmation?

Order modifications are possible only before dispatch confirmation. If you need to change address details or product selection, contact support immediately after placing the order. Once dispatched, changes cannot be made and standard return conditions apply.

What should I do if I receive the wrong product?

If you receive a product different from your order, please contact us within 48 hours of delivery and share clear images. After verification, we will arrange a replacement shipment or initiate a refund as per policy guidelines.

What if my order confirmation email is missing?

If you do not receive confirmation, check your spam or promotions folder first. If still unavailable, contact support with your payment transaction details so we can verify the order status and confirm your purchase promptly.

How can I contact Earthella Nuts customer support?

You can reach our support team via email any time or phone during business hours i.e. 10am to 7pm. We assist with order tracking, delivery concerns, return eligibility, refund processing, and product-related queries to ensure a smooth and transparent shopping experience.

What are Earthella Nuts delivery timelines across India?

Orders are processed and dispatched within 1–2 business days after confirmation. Once shipped, metro cities typically receive deliveries within 2–5 business days, while non-metro locations may take 5–10 business days. Delivery timelines exclude Sundays and public holidays.

How much does shipping cost on every order?

We charge a fixed β‚Ή49 shipping fee on all orders across India, regardless of order value. This transparent flat rate supports hygienic packaging, secure handling, and reliable courier partnerships. The exact shipping cost is clearly displayed at checkout before payment confirmation.

Do you offer free shipping on bulk orders?

Currently, we maintain a consistent β‚Ή49 flat shipping fee for all orders, including bulk purchases. This structure ensures operational efficiency and maintains consistent product pricing without inflating costs elsewhere. Any future promotional shipping offers will be announced on our website.

How can I track my order after dispatch?

Once your order is shipped, tracking details are shared via email or whatsapp. You can use the provided tracking link to monitor shipment progress, estimated delivery date, and courier updates until your package reaches your delivery address.

What should I do if my delivery is delayed?

Occasional delays may occur due to courier disruptions, weather conditions, regional limitations, or public holidays. If your order exceeds expected timelines, please contact customer support with your order number so we can coordinate with logistics partners and provide updated delivery information.

Can I return a dry fruits product?

Returns are accepted only in limited situations such as damaged delivery, incorrect product received, or verified quality concerns. Products must remain unopened, sealed, and in original packaging due to food safety and hygiene regulations.

Are opened products eligible for return?

No. For hygiene and food safety reasons, opened, partially consumed, or tampered products cannot be returned. This policy protects all customers by ensuring consumable goods meet strict safety and quality standards.

How long do I have to report delivery issues?

Any damage, incorrect delivery, or quality concern must be reported within 48 hours of receiving the order. Clear photos and order details help us verify the issue quickly and process replacement or refund accordingly.

How long does refund processing take?

Once return eligibility is confirmed and inspection is completed, refunds are processed within 7–10 working days. Refunds are issued to the original payment method used during purchase. Banking timelines may vary slightly depending on payment providers.

Who pays for return shipping?

If the return is approved due to incorrect delivery or verified product defect, we arrange or reimburse return shipping. In other eligible cases, customers may be responsible for arranging safe and trackable return shipping.

Which payment methods do you accept?

We accept major credit cards, debit cards, UPI payments, net banking, and supported digital wallets. Secure payment gateways ensure safe transactions and smooth checkout experiences for customers across India.

How long does a refund take to reflect in my account?

Refunds are processed within 7–10 working days after approval. However, banks and payment providers may take additional working days to reflect the credited amount in your account depending on their internal settlement cycles.

What if payment is deducted but order confirmation is not received?

If payment is deducted but confirmation is missing, wait a few minutes and check your email inbox and spam folder. If confirmation is still unavailable, contact support with transaction details for verification and resolution.

Are there any hidden charges during checkout?

No. All product prices include applicable taxes, and the fixed β‚Ή49 shipping charge is clearly displayed before payment. The total amount shown at checkout is the final amount you pay.

Will refunds be credited to the original payment method?

Yes. For security and accounting accuracy, all refunds are issued to the original payment method used during purchase. This ensures safe and transparent transaction handling for every customer.